Free Quote
    FAQ2020-11-16T10:02:52+03:00

    Frequently Asked Questions about the Cargo Tracking Note.

    Answers to all of your questions. Contact us for more information.

    Whatsapp
    Contact Our CTN Operations Manager

      Final Destination

      By submitting my data I agree to be contacted

      Search Your Question in Our FAQ Section

      Why SGS number is not on validated Cameroon BESC Certificate?2020-11-17T18:02:19+03:00

      Even if the SGS number is entered into the application, the number is not printed to the validated BESC certificate. This is not wrong or right, it is just the way Cameroon authorities have formatted the BESC. You can check the draft certificate if the right SGS number is entered.

      Why CTN Certificate is necessary for BULK Cargo?2020-11-17T17:02:05+03:00

      The aim of the CTN is to reduce the risk of unauthorized imports, real-time monitoring of cargoes and reliable assessments of import goods, their shippers, importers, and other details. In the case of Breakbulk shipments, the Cargo Tracking Note also enables Port authorities to better manage the port traffic to berth vessels as quickly as possible and ensures the availability of necessary unloading equipment.

      Who is responsible for CTN certificate in triangular?2020-11-19T10:32:49+03:00

      International trade is in some cases more complicated than just seller and buyer terms. Some transactions may involve several parties in the form of manufacturer, intermediary,  freight forwarder, local agent and importer/consignee. Which Party is responsible for BSC certificate in such cases?

      Generally BSC is exporter obligation as it is their responsibility that commodity reaches final destination safely and get custom clearance. However, there is no specific requirement as of who has to apply for BSC. Any party related in the particular trade can request BSC certificate by sending an email to [email protected] As we say that, it is also worth to mention, there are some documents required to apply for BSC certificate. In the triangular trade, to apply for BSC we need the commercial invoice that if provided to the importer. This is the most important during this type of trade

      Where are your offices?2020-10-02T10:35:28+03:00

      We have offices in; India, Netherlands, United Kingdom, USA, Hong Kong and UAE. These locations aren’t selected randomly. We hand-picked this locations so we can serve you 24/7 no matter where you are.

      When do I need to apply for Gabon BIETC certificate?2020-11-18T10:13:59+03:00

      Depending on the continent the loading port is located, the Gabon authorities have granted 5 to 15 days within which the BIETC certificate must be validated. The authorities are draconian about this policy. The certificate can not be validated and will be penalized if the certificate is not validated within the allocated time frame:

      • 10 calendar days after sailing for shipments with departure Europe
      • 5 calendar days after sailing for shipments with departure Africa
      • 15 calendar days after sailing for shipments with departure America, Asia and Oceania
      What’s the difference between TI and URN numbers?2020-11-18T09:58:06+03:00

      TI is a part of GUOT document, which acts as an Import declaration in the Republic of Congo. The TI is required as a supporting document in order to apply for ECTN.

      URN number is a reference number of the Rep. of Congo ECTN certificate. It can be found on validated ECTN certificate.

      What will be the fine if the validation period is overdue for BIETC certificate?2020-11-18T10:07:41+03:00

      We couldn’t know the penalty fee you will face if you missed the deadline for BIETC certificate. But there have been cases where exporters faced with a penalty up to $40,000 for 2×40’containers.

      What is the difference between FERI and ECTN certificate?2020-11-18T10:24:32+03:00

      They are both same kinds of waiver certificate. Just different country authorities call it their own way. FERI is a certificate name given by DR Congo authorities for the waiver they require from each sea shipment.

      What is GetCTN?2020-10-09T12:04:12+03:00

      GetCTN is an independent consulting firm to help you to get the necessary CTN certificates to many African Countries. GetCTN is an international company that is based in USA and UAE.

      What is FERI?2020-10-09T12:11:24+03:00

      It is another name for a waiver document. It stands for Fiche Électronique des Renseignements a l’Importation. This particular document is required for shipments that go to Democratic Republic of Congo.

      What is ECTN?2020-10-09T12:10:12+03:00

      ECTN is another form a waiver document and stands for Electronic Cargo Tracking Note. You may have heard about Bordereau de Suivi Cargaison (BSC) or Loading Certificate that is exactly the same as the ECTN document.

      These waiver certificates are an official marine document that contains information relating to the cargo and its movement between ports. Certain African countries require this from shippers with an aim to effectively control, supervise and manage import/export traffic of the country. Each ECTN must be applied and validated at the loading port and are fundamental for the import customs clearance upon arrival. Cargoes not covered by a valid ECTN will be blocked by the local Customs until the presentation of the final ECTN and appropriate fine will be charged

      Waiver documents have full details of the exporter/ importer, shipping method (containerized, groupage, etc), type and value of goods being transported, name of vessel and cost of freight for the shipment. These waivers are dealt with by the importer or exporter and must be filed before the cargo arrives at its port of discharge. The time frame and duration devoted to getting the certificate validated vary immensely. We advise you to consult with our agents to find out what is the deadline for applying the CTN certificate of your discharge country. Your shipment will be penalized and ECTN will not be issued if you miss the certification deadline.

      What is DU / Documento Unico / Import License for Angola?2020-11-19T10:12:41+03:00

      The DU document or Documento Unico is an Import Licence in Angola. A DU document is compulsory for all CNCA applications from 10/02/2015. A DU document has to be valid in terms of the Expiry date on field 25e. This document expiry date is normally 60 days from the date of DU issuance.

      However, the Documento Unico or the Import Licence is exempt if a shipment will be cleared, at the destination, under Temporary Regime. Another instance where DU document is not an obligation is when the total FOB value is below 5000 USD.

      In case of Temporary shipment, the exporter is required to submit a letter confirming the cargo is on the temporary expedition. In this type of expedition, a special format of DU number will be entered on the validated CNCA certificate.

      Sample DU Document

      Expiry date must be a valid date.

      What is CTN?2020-10-12T14:43:47+03:00

      CTN is another form a waiver document and stands for Cargo Tracking Note. You may have heard about Bordereau de Suivi Cargaison (BSC) or Loading Certificate that is exactly the same as the CTN document.

      These waiver certificates are an official marine document that contains information relating to the cargo and its movement between ports. Certain African countries require this from shippers with an aim to effectively control, supervise and manage import/export traffic of the country. Each CTN must be applied and validated at the loading port and are fundamental for the import customs clearance upon arrival. Cargoes not covered by a valid CTN will be blocked by the local Customs until the presentation of the final CTN and appropriate fine will be charged

      Waiver documents have full details of the exporter/ importer, shipping method (containerized, groupage, etc), type and value of goods being transported, name of vessel and cost of freight for the shipment. These waivers are dealt with by the importer or exporter and must be filed before the cargo arrives at its port of discharge. The time frame and duration devoted to getting the certificate validated vary immensely. We advise you to consult with our agents to find out what is the deadline for applying the CTN certificate of your discharge country. Your shipment will be penalized and CTN will not be issued if you miss the certification deadline.

      What is CNCA?2020-10-12T14:38:40+03:00

      CNCA certificate (Conselho Nacional de Carregadores) is a Loading Certificate (LC) which is a compulsory document for all commercial shipments to Angola since 28/01/1994 (Decree no. 19/94).

      Each Bill of Lading covering cargo with the final destination to Angola must be accompanied by an Angola CNCA certificate. Angola CNCA certificate allows Angola Customs to control the traffic at the port, track the shipment, and enable consignees to clear their cargo at destination.

      What is BSC?2020-10-09T12:13:22+03:00

      BSC is another name for a waiver document. It stands for Bordereau de Suivi de Cargaison. This particular document is required for shipments that go to Mali, Sierra Leone, NigerSenegal, Madagascar and Ivory Coast.

      What is BESC?2020-10-09T12:12:27+03:00

      BESC stands for Bordereau Électronique de Suivi de Cargaisonis. It is a waiver document that is required at the certain African ports. This particular document is mandatory for shipments that go to Cameroon and Benin.

      What happens to the documents we send for ECTN?2020-10-09T13:18:13+03:00

      The information and documents you send to us in support of your waiver certificate are treated with utmost confidentiality. Those documents are not permanently stored. All the information are secured with 256-bit encrypted SSL channels. Only our certificate issuing team and the relevant customs Authorities have access to it. Therefore, you can be in peace whilst sharing the necessary documentations with us.

      We are working on a sale of a Caterpillar from Germany to Gabon, which was manufactured in 1988. Can we get BIETC for this?2020-11-18T10:12:15+03:00

      Normally a vehicle over 3 years old cannot be exported to Gabon. However, CAT’s are not considered as vehicle bu Gabon authorities, thus we can issue the BIETC certificate for CAT.

      The shipper part on the Bill of Lading is the supplier from China. Can we show different company name on the ECTN certificate?2020-11-18T10:44:18+03:00

      No. All the parties on the Bill of Lading will be the same on the ECTN certificate. If you want to hide the supplier name on the certificate for a transit shipment you will need to arrange a switch BL.

      The liner regulation says penalty of 100% of the freight manifest value will be charged if BIETC number is not submitted before loading .What is the meaning of freight manifest value?2020-11-18T10:06:02+03:00

      The shipping lines have the right to charge the shipper if any details that must go to the BL is not submitted on time. This charge is called Manifest amendment charge and can range from 100 to 200 Euro

      Is it mandatory to mention Togo ECTN number on Bill of Lading?2020-11-17T18:14:34+03:00

      Yes. Togo ECTN validation process is split into two parts. First, the certificate gets pre-validated, where the shipper be provided with the ECTN number. Then, we require the Original Bill of Lading copy with the ECTN number so we can validate the certificate.

      Is it mandatory to mention Niger BSC number on Bill of Lading?2020-11-18T10:00:46+03:00

      Yes. Niger BSC validation process is split into two parts. First, the certificate gets pre-validated, where the shipper is provided with the BSC number. Then we require Original Bill of Lading copy with the BSC number so we can validate the certificate.

      Is it mandatory to mention Gabon BIETC number on Bill of Lading?2020-11-18T10:18:37+03:00

      Most shipping agents ask exporters to acquire BIETC certificate before the cargo can be loaded to the vessel. This number will also be depicted on the Bill of Lading. However, in certain cases, exporters can get away without mentioning the BIETC number on the Bill of Lading.

      Is it mandatory to mention ECTN/BSC numbers on Bill of Lading?2020-11-18T11:00:51+03:00

      Unless specifically required by your shipping line, the ECTN / BSC number for the subject country doesn’t need to be mentioned on the BL copy.

      Is BIETC certificate necessary for LCL container?2020-11-18T10:16:21+03:00

      Yes. Gabon Authorities require BIETC certificate for each HBL in the LCL load.

      I have a tea shipment to export to Matadi from India. Can I get the FERI for this cargo?2020-11-18T10:20:00+03:00

      Yes. There is no restriction in terms of exporting tea into DR Congo. We can provide your FERI certificate if you have required documents .

      How to make Commercial Invoice for Household Goods?2020-11-19T10:18:56+03:00

      Q: How do I provide a Commercial invoice for household and personal goods to get ECTN certificate?

      A: The authorities still require Proforma Invoice for ECTN certificate even though the shipment is personal goods. The value of the goods can be estimated and doesn’t have to reflect on the market value. As long as the description of goods and listed correctly and the HS Code is shown. Find the downloadable link for Google Sheets Proforma Invoice form which you can use for your own purposes.

      How to get CTN / BSC / FERI / CNCA / BIETC ?2020-10-09T12:15:52+03:00

      Unlike other ECTN / BSC certificate providers, we do not ask you to register, fill a form or submit personal details. Instead, to apply for ECTN / BSC  certificates you just need to e-mail us the copies of necessary documents. We will fill the form on your behalf and issue the draft copy together with the invoice.

      Moreover, in contrast to others, we do not ask you for a deposit or any upfront payments. Once we will issue the invoice and draft the ECTN certificate, it is up to you when you want to pay and validate your certificate.

      Prices for the ECTN BSC certificate vary depending on the final destination country. To find out prices for your given country, talk to us now or send us an e-mail for price requests. We will get back to you within minutes.

      How to apply for CTN / BSC / CNCA / FERI / BESC / ECTN ?2020-10-09T12:20:43+03:00

      In order to apply for the ECTN certificate, you must accumulate the necessary documents required by each country. You can request the list by sending us an e-mail or just a quick chat. Once you have collected all the required documents, you would normally have to fill out the application form and submit your documents via the online system of the relevant country.

      However, we at GetCTN know how your time is precious for you; and we know how time-consuming and stressful it is to apply for an ECTN certificate using online system. This is why we have formed a professional team to do the hard work of filling up the application form for you. Additionally, our team will assist you at every step of the process at no extra commission.

      Thus, to apply for ECTN all you need to do is observe necessary documents and email them to us.  We will fill the form on your behalf and issue the draft copy together with an invoice within 24 hours. Once we will issue the invoice and draft the ECTN certificate, it is up to you when you want to pay the certificate fee and validate your certificate.

      It is that easy! If you still cannot get your head around it, talk to us now!

      How to apply for BESC certificate for Air shipment to Cameroon?2020-11-18T10:59:44+03:00

      You need to get waiver document for Air shipment to Cameroon. But the application is filled only at arrival. This is the only kind of waiver which you can apply only at arrival.

      How do you ship the hard-copy of the certificate?2020-11-17T17:03:36+03:00

      The hard-copy of the certificate isn’t necessary except for Angola. The whole process is completed online.

      How do I know this is the document I need?2020-10-02T10:36:38+03:00

      You need this document if you are exporting to one of 20+ African countries we provide the certificate to. But if you are still having second thoughts about it, don’t hesitate to ask us, we offer free consultation!

      How do I apply for CTN?2020-10-02T10:45:10+03:00

      Sending the soft-copies of the necessary documents to us via e-mail is all you need to do. We got it from there. We provide the CTN within 24 hours on average.

      ECTN or BSC certifiate for Togo consignment2020-11-19T10:16:06+03:00

      You may also be asking weather ECTN or BSC certificate for your shipment

      [09:22] getctn visitor: we need to know which is the waiver needed for a shipment of 17×20′ container to TOGO as final destination, is it ECTN or just BSC?
      [09:23] representative: those two are same certificates one is in English (ECTN) another is in French (BSC)
      [09:24] representative: particularly for Togo the certificate is called ECTN
      [09:24] representative: do you want me to explain you the procedures?
      [09:27] getctn visitor: BESC is still the same certificate?
      [09:27] representative: Yes, BESC is also another name for the same certificate
      [09:32] V1520500499847206: ok, thank you. we’ll return to you for procedure and cost once the shipment will be ready
      [09:36] representative: sure
      [09:42] representative: thank you

      Do I need to get ECTN if shipment is in transit through Ivory Coast to Burkina Faso?2020-10-09T16:23:01+03:00

      A shipment to Burkina Faso in transit through Ivory Coast only need to get Burkina Faso ECTN certificate.

      Do I need to get ECTN if my shipment is in transit through Togo?2020-10-09T15:14:49+03:00

      Yes. The Togo ports are widely used for transit purposes. They are mainly used for transit shipments to Burkina Faso and Niger, as well as Ghana and Benin, though they have their own ports, in certain cases. Whether the goods discharged at the Togo ports for transit purposes or as a final destination, each shipment must have valid Togo ECTN certificate.

      Do I need to get BSC if shipment is in transit through Benin to Niger?2020-10-09T16:24:51+03:00

      A shipment to Niger in transit through Benin need to get two separate certificates, Benin BESC and Niger BSC certificate.

      Do I need to get BSC if my shipment is in transit through Senegal to Mali?2020-10-09T15:16:26+03:00

      A shipment to Mali as a final destination in transit through Senegal only need to get BSC certificates for Mali.

      Do I need to get BESC if my shipment is in transit through Cameroon to Chad?2020-10-09T16:21:41+03:00

      A shipment going to Chad as a final destination in transit through Cameroon only need to get ECTN certificate for Chad.

      Do I need to come to your local office in my area?2020-10-15T12:43:14+03:00

      No, you don’t need to do that. The whole process is completed online and without the need of any physical contact. Click here for further information on that.

      Do I have to obtain waiver certificate, for Nigeria in transit via Benin?2020-10-09T16:24:13+03:00

      If you are using Benin as a transit point for Nigeria, you do need to get BESC certificate for Benin. Your goods could not be cleared at any port without BESC certification.

      Do I have to mention ECTN number on Master BL2020-11-19T10:28:29+03:00

      Q: Is it mandatory to mention ECTN number on Master Bill of Lading?

      A: Certain Shipping Lines require ECTN certificate prior to load the cargo. In this case the shipping agent will have to write the ECTN number on Master BL. However, the universal requirement that is the same for all countries. Please refer to the FAQ of a specific country for this question.

      CTN Certificate for Bulk shipment loading in High Seas2020-11-17T17:48:37+03:00

      There are cases when BL doesn’t have a port of loading for Break Bulk Shipment. An example would be when fishing companies load their catch from open waters or international waters. The owners of this type of Break Bulk cargoes are still responsible for obtaining CTN cargo.

      Can I make amendments to a validated Madagascar waiver document?2020-11-18T10:04:29+03:00

      No, Unfortunately, once validated, the BSC certificate to Madagascar cannot be revised in any way. You will need to explain the reason for the change at the destination customs.

      Can I make amendments to a validated Cameroon waiver document?2020-11-18T10:46:22+03:00

      Yes, Even after validated, Cameroon BESC certificate can be corrected.

      Can I make amendments to a validated Angola CNA waiver document?2020-11-18T11:04:20+03:00

      It depends on the country it has been loaded from. In certain cases, we can amend the certificate if the hard copy is not given to the courier. Even if the original hard copy has been released, we can still make an amendment at extra cost.

      Can I apply for Republic of the Congo ECTN after the container load on Board?2020-11-18T09:59:22+03:00

      Yes, you can apply for Republic of Congo ECTN certificate after the departure. However, please note that authorities imposed a penalty on top of certificate charges if the certificate is not validated within 5 days of the onboard date. The fine is 50% of the original certificate cost.

      Can I apply for BIETC number before vessel sailing?2020-11-18T10:15:09+03:00

      Some shipping lines do ask for the BIETC number before you can actually load the goods on to the vessel. We can issue the number with draft BL before vessel discharge.

      Can I apply correction to a validated Sierra Leone waiver document?2020-11-17T18:16:49+03:00

      No, Unfortunately, once validated, the Sierra Leone ENS certificate to Freetown cannot be revised in any way.

      Can GetCTN create an ID for Madagascar BSC?2020-11-18T10:02:07+03:00

      Yes, we will need the Tax Registration certificate of your company to create BSC Madagascar ID.

      Can freight forwarder apply for CTN certificate?2020-11-18T10:22:21+03:00

      Yes. Any party involved in the export process of the goods can apply for FERI certificate as long as they can submit the required documents to us via email.

      Am I allowed to export a tractor that is manufactured in 1988 to Angola?2020-11-18T11:02:16+03:00

      Yes. Angola authorities do not have a restriction in the age of heavy-duty vehicles that can be shipped into the country.

      Apply for CTN Certificate Now

      With our highly-experienced team, we will provide you the CTN within 24 hours.

      “I was shipping my first container to Congo and did not know what to expect as well as what the procedure was. Fortunately with the continuous assistance and guidance from Kyle, we are able to process a hassle free CTN Certificate.”

      Producer Ally
      Contact Our CTN Operations Manager

        Final Destination

        By submitting my data I agree to be contacted